Accessibility Statement
At HeartWay Group, we are committed to ensuring that our services, programs, and digital experiences are accessible to everyone, including individuals with disabilities. We strive to provide equal access, inclusion, and usability for all visitors, whether you’re exploring our website or reaching out for care, housing, or support.
1. Our Commitment
HeartWay Group believes that everyone deserves access to information and opportunities, regardless of ability. We aim to follow best practices and standards as defined by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, established by the World Wide Web Consortium (W3C).
Our accessibility goals include:
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Providing text alternatives for non-text content (e.g., images, icons, and graphics)
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Maintaining clear, readable font sizes and color contrast
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Ensuring our website is navigable by keyboard and assistive technologies
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Designing forms and buttons that are accessible and easy to use
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Continuously improving based on feedback from users and accessibility audits
2. Ongoing Efforts
Accessibility is an ongoing process. We regularly review our website content and technology to identify and address accessibility issues. Our development partners and staff are trained to consider accessibility at every stage of design, content creation, and updates.
If new tools or features are added, we test them to ensure they meet accessibility guidelines before implementation.
3. Accessibility Assistance
If you experience any difficulty accessing information on our website or need assistance with a form, document, or program information, we’re here to help.
You can reach us by:
Email: info@theheartwaygroup.org
When contacting us, please include:
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The web page or material you tried to access
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The issue you encountered
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Your contact information so we can respond promptly
We will make every reasonable effort to provide the information you need in an alternative format or assist you directly.
4. Third-Party Content
Some pages may include content or links to third-party websites not controlled by HeartWay Group. While we cannot guarantee the accessibility of external sites, we encourage our partners to maintain accessible and inclusive practices as well.
5. Feedback
We welcome your feedback as we work to improve our accessibility.
Please let us know if you encounter any barriers or have suggestions for improvement by emailing info@theheartwaygroup.org.
HeartWay Group is dedicated to making housing, care, and transportation services accessible, both in person and online. Our goal is to ensure that every heart truly has a way forward.