top of page

Privacy Policy

HeartWay Group respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit our website or interact with our services.

1. Who We Are

HeartWay Group (“we,” “our,” “us”) is a community organization providing supportive housing, home care, and transportation services. This policy applies to all programs operated under HeartWay Group, including HeartWay Homes, HeartWay Home Care, and HeartWay Transportation.

2. Information We Collect

We collect personal information only as needed to provide our services and improve your experience. This may include:

  • Contact Information: name, phone number, email address, or mailing address

  • Application Information: information you voluntarily submit through housing or service forms

  • Usage Information: website analytics such as page views, time on site, and referring pages (collected via standard web tools like Google Analytics)

We do not collect sensitive financial or medical data through this website.

3. How We Use Your Information

We may use your information to:

  • Respond to your inquiries or requests for services

  • Process membership or housing applications

  • Communicate updates about programs or events

  • Improve our website and outreach efforts

  • Comply with applicable laws or regulations

We do not sell, rent, or trade your personal information to any third party.

4. Sharing of Information

We may share your information only in limited circumstances, such as:

  • With service partners or vendors who help us operate our programs or website (under confidentiality agreements)

  • When required by law, subpoena, or government request

  • To protect the safety and rights of our organization, staff, and clients

Any third parties we work with are required to safeguard your information and use it only for the purpose of providing contracted services.

5. Cookies and Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies help us understand how visitors use the site and allow us to make improvements. You can control cookie preferences through your browser settings.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Links to Other Websites

Our site may include links to third-party websites for your convenience. HeartWay Group is not responsible for the privacy practices or content of those sites. Please review their privacy policies when visiting external websites.

8. Your Rights and Choices

You have the right to:

  • Request access to or correction of your personal data

  • Request deletion of your information, where applicable

  • Opt out of receiving future communications

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under 18 years of age.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. When updates occur, we will revise the “Last Updated” date above.

11. Contact Us

We may update this Privacy Policy periodically to reflect changes in our practices. When updates occur, we will revise the “Last Updated” date below.

Last Updated: October 2025

bottom of page